The following steps will help you clear the cache on your mobile Android device. Clearing the cache of your mobile browser will often resolve unusual behavior on a webpage and force the browser to pull the most up-to-date information from the site.
If the browser's cache is cleared, it is like giving it a fresh start. As an example, these instructions will help you clear the "purple screen" after selecting Aesop Calendar from within the Jobulator application on your Android device. Once you clear this data you should be able to arrive at the Frontline login page of your Absence Management account.
There will be two different ways you can clear your cache on an Android device, depending if you use the standard internet browser or if you use Google Chrome.
Here are the steps to clear the cache for the standard Android browser:
Navigate to the Apps section on your device.
Navigate and select the Settings icon on your device.
Locate the Storage section of your Settings.
Then select Cached data; you will then be prompted to clear the cached data on your device.
Here are the steps to clear the cache for Google Chrome on your Android:
Navigate to the Google Chrome app on your device.
Select the 3 vertical dots in the upper right-hand portion of the application.
Select History from the drop-down menu.
Click Clear Browsing Data.
Make sure you have both Cookies & site data as well as Cached images & files selected; then select Clear Data.
For those seeking to reach the Absence Management login screen, you should be able to do so now through the Aesop Calendar link within the Jobulator application.