Can't Connect Error

What does this mean? 

This message alerts you to the fact that something about your computer or programs is preventing Jobulator from communicating with our servers. This is most often caused by one of three things: a lack of internet connection, your computer going to "sleep," or a firewall, malware, or anti-virus software program blocking Jobulator from communicating with an outside server.

How do I fix it? 

First, test your internet connection. Make sure that you can navigate to an internet website such as www.jobulator.com. If you are unable to reach the website, there is a problem with your internet connection. Make sure your computer is connected to the internet. 

Next, check your sleep settings. For those unfamiliar with the computer term "sleep," it is the term used to refer to when your computer turns off most of the way and you have to shake your mouse to "wake" it back up. When your computer goes into sleep mode, it also turns off most of the computers processes. Computer sleep severs the internet connection in order to save power. This may also make the widget display the "Cannot Connect to the Internet" message when you "wake up" your computer. Jobulator will begin to reconnect with the servers once you "wake" your computer. Acknowledge the "Can't Connect" message by clicking the OK button.

If you would like to prevent your computer from going to sleep follow these instructions.

PC

  1. Click Start in the Lower left-hand corner of your screen and choose "Control Panel" from menu.
  2. Open you Power Options in the Control Panel.
  3. Click the Change Plan Settings link corresponding to your Power Plan.
  4. There, you can change your Computer Sleep settings.
  5. Apply the change by clicking the Save Changes button.

MAC

  1. Click the Apple icon in the upper left-hand corner of your screen and select System Preferences from the menu.
  2. Select Energy Saver under the Hardware section.
  3. There, you can change your Computer Sleep settings.

If Jobulator does not connect after this reattempt it is likely that you have a Firewall, Malware or Anti-Virus program blocking Jobulator from communicating with our servers. Often, computer protection programs like Norton's, McAfee, Webroot, and even Windows Firewall prevent communication between computers through the internet in an attempt to protect your computer. Often, these programs have the option to create permissions, create exceptions, or to allow communication in, out, or both directions. Jobulator needs the communication to go both directions. As such, each of your protection programs will need to have a rule set up for Jobulator. Once these exceptions are set up, close you widget by right clicking (Mac - holding control on keyboard and clicking) on the program and choosing "Close Jobulator" from the menu. The issue should then be resolved.

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