Do Not Disturb Setting (DND)

Some users may encounter an issue where they do not receive alerts for upcoming jobs, and if this occurs, and you can make the necessary adjustments within your system settings.

An activated "Do Not Disturb" setting (for both Android and iPhone) restricts the reception of these job alerts, so you may need to make a few configuration adjustments to allow for future notifications.

iPhone

Access the Settings section of your device and select the Do Not Disturb option. 

iphone7_copy1_copy.png 

You will see both a "Scheduled" and "Do Not Disturb" setting. (Take note that the Do Not Disturb option may be labeled as "Manual" in your phone settings.) Ensure the button for each is turned off (to allow for the reception of alerts). This will enable Jobulator to send you auditory alerts and notifications. 

iphone7_copy21_copy.png

Android

Navigate to the Settings section of your device and select the Sounds and Vibration option. 

samsung_galaxy_s8__vertical_1_copy.png

You will see a "Do not disturb" option within this section.

Locate the setting and ensure the button is turned off (to allow for the reception of alerts). This will enable Jobulator to send you auditory alerts and notifications.

 samsung_galaxy_s8__vertical_111_copy.png

If a problem persists, you may need to contact Support for further assistance. Reference this article if you have any questions about the support policy. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request