I Forgot My ID or PIN

Audience:

Labels:

  • ID
  • Log in
  • Login
  • Password
  • PIN
  • Email Address

To log in to Jobulator, you must enter the email that you used to register at Jobulator.com and the 4-6 digit PIN used to access the Absence Management phone system.

1.png

Recovering Your User ID

Jobulator uses the email address you provided during registration at Jobulator.com as the login ID. *It is worth noting that this email is different than the phone number or username used by Absence Management, as outlined here and shown in the following graphic.

UserID5.11.png

Unsure of your email? If you cannot recall the email address affiliated with your Jobulator account, please submit a request for further assistance.

Recovering Your PIN

You can locate your Phone PIN in one of two places, depending on your system setup (as outlined here and further below). *Remember, Jobulator uses the same PIN that is used to access the phone system in Absence Management. That said, it is important to note that this PIN is different than the alpha-numeric password that many users have for their Absence Management account. 

PINOptions5.png

Insights Platform

If your district is on the Insights Platform, you will log in to the Absence Management application and go to Preferences > Phone Credentials to identify your Phone PIN.

desktop2.png

"Legacy" Setup

If your district has an email address affiliated with your Absence Management credentials, you can use that email to find the Absence Management (and Jobulator) phone PIN through this link: https://www.aesoponline.com/forgot_pin.asp.

Keep in mind, the email mentioned here is one associated with your Absence Management account. It is not affiliated with the email address you used to create your Jobulator account. 

If you do not receive the retrieval email, your district may not have the correct email address entered in your Absence Management account. If this occurs, please Submit a Request to Jobulator support.

desktop1.png